The foodservice sector in 2025 presents several trends that can be leveraged by establishment owners to boost their sales and consolidate their market position. Below, we highlight some of these trends and offer valuable tips for industry entrepreneurs.
- Customer Experience
Customer experience remains a crucial factor for the success of foodservice establishments. Investing in personalized and welcoming service, as well as creating pleasant and comfortable environments, can make all the difference. Consider implementing loyalty programs and offering unique dining experiences to attract and retain customers.
- Use of Artificial Intelligence in Applications
Artificial intelligence (AI) is transforming the way restaurants operate. AI-powered applications can offer personalized recommendations, optimize inventory management, and improve service efficiency. Investing in AI technology can help reduce costs and increase customer satisfaction.
- Hybrid Use of Technology
The integration of digital and physical technologies is a growing trend. Online ordering systems, self-service kiosks, and contactless payments are examples of how technology can be used to enhance the customer experience and increase operational efficiency. The combination of digital and physical services allows for greater flexibility and convenience for customers.
- Sustainability as a Strategic Pillar
Sustainability is an important pillar in restaurant strategies in 2025. Adopting sustainable practices, such as reducing food waste, using eco-friendly packaging, and choosing local suppliers, can attract conscious consumers and strengthen the brand image. Additionally, implementing ESG (Environmental, Social, and Governance) practices can contribute to the long-term sustainability of the business.
- Appreciation of Regional Culture
The appreciation of regional culture is a trend that is gaining strength. Incorporating elements of local culture into dishes and the decor of establishments can create a unique identity and attract both locals and tourists. Hotels and restaurants that highlight regional cuisine and culture can differentiate themselves in the market and offer authentic experiences to their customers.
In a competitive market, it is essential for foodservice establishment owners to stay attuned to trends and constantly seek innovation. Glasart can be a fundamental tool in this transformation, offering quality products that cater to all types of foodservice establishments, whether in hot or cold maintenance, utensils, counters, or customized projects. Invest in innovation and quality to stand out and win customer preference!
