What appears to be a simple task often turns into something very complex. This is the case of many buffet owners who are dedicated to maintaining the perfect environment to attract the public’s attention, in addition to the quality of the dishes served.
Putting yourself on the consumer’s side and noticing some details within an establishment can be essential to achieve success and be a reference in the market.
Today, more than ever, customers are even more demanding and everything must be working perfectly in sync to be enticed to come back.
Thinking about it, we separated 5 valuable tips to conquer customers. Check below:
- Hygiene
Hygiene must always be at the top of quality requirements, not only in restaurants, but in every establishment, and customers take this into consideration even more at meal time. Care must be taken from the sidewalk of the establishment, kitchen, table, floor, bathroom, etc.
Worrying about hygiene is more than essential!
- Agility at the time of service
Many customers are loyal to the agile and prompt service, in addition to the cordiality and politeness of the service. With a well-trained team, everything is transformed at the time of service, and the possibility of the customer coming back is very high because they are captivated by the positive experience.
- Environment adapted for everyone
Respect for the public is more than mandatory for success. We must know that people have differences and accessibility must be respected and fulfilled at least what is required by law.
- Variety in food
Customers are always looking for new experiences, regardless of the day of the week, in the quality and variety of food served. Betting on new ingredients and on the presentation of the food served is one of the main strategies to win over customers.
- Equipment design and quality
Buffet equipment makes all the difference at service time. Old equipment with outdated functionality can interfere with the entire quality process, not only of food, but also in the overall view of the establishment as a whole.
Betting on more complete solutions in the foodservice market is a sure investment for success. For this, count on Glasart!
And you, have you been paying attention to these items in your business?
